Dishonest

I purchased a tune for my car on their website, it said I would receive a specific device " BPC iFlash Cable" that would upload the tune to my car along with other features such as reading and resetting fault codes. They shipped the first package and the day it arrived I got an email saying that the tool was not programmed correctly, and they would send another one. Received the new one several days later and what I received was a “myGenius” tool which does not have those extra capabilities. No one from BPC told me that I was going to get a different tool, or make sure that I was ok with the change to the order. To make matters worse when I uploaded the tune to my car it does not even work right, and the car barley drives and there are several new fault codes that were not there before. I place the order on 4/25 and finally received all the equipment and uploaded the disappointment of a tune on 5/7. Staff is slow to respond to emails and generally unconcerned about the experience of their customers. I suggested solutions to rectify the situation and got no reply. In my experience BPC is not upfront and had a lot of excuses when things went wrong, at least they agreed to refund my purchase.

Sent in my ecm for the stage 2+ tune on my 2011 335d. Everything done myself at home. Mods include dpf delete, egr delete, swirl flap delete, xhp stage 3 trans flash, harmonic balancer upgrade. From start to finish everything was very easy, truly helpful and knowledgeable about the cars. Made my whole experience amazing as well as some helpful info from the tuners over the phone. I'm highly satisfied with the outcome I love the car way more, runs great and loves the tune. I can't wait for future mods and will definitely be using/recommending BPC to anyone that wants it done right.

Very professional and very helpful am very happy with they work I will definitely recommended to anyone who owns a bmw they will work with you and they are very knowledgeable about bmw

Top notch, honest, trustworthy, fair pricing, knowledgeable

Good customer service.

Crystal and the team did a great job at inspecting and fixing every bit of the car. Communication is quick and easy. Pricing is transparent. Service on the car was pristine. I really appreciated that they looked at everything an provided recommendations. Also, they provided me with a loaner for the weekend!

After several recommendations from friends, I tried BPC this week and I am now a raving fan. They provided outstanding BMW expertise and service for me. Also, they did everything in accordance to the timeline expectations we had set which was very important for my schedule.

Excellent Service. I've taken my bmw to 5 different places including the import company I bought it from, and none of them compared to my experience with Bimmer Performance. They were able to diagnose the problems and fix the vacume pump for the turbos. I got it back in 2 days! This is now my go-to shop for bmw servicing. Affordable and Reliable. They also have a Dyno there.

Very pleasant and knowledgeable! I was in and out faster than I expected and prices are affordable. I also like how they give you the things you need done ahead of time so you can actually plan for service and repairs!