I have taken my x3 to the bmw dealership multiple times and received less than ideal service to say the least. I decided to switch it up and put my trust in bimmer performance center. I had an AMAZING experience. Jackson was very thorough and professional from beginning to end. From the booking, to answering questions I had, to calling me to let me know what was going on during the service, my customer experience was outstanding. I can tell they really care about their clients here and I will definitely be returning the next time I need a service. Thanks.