Jason, the service advisor, is phenomenal. I have taken my 750Li to other shops that claim to be RELIABLE and boasts BMW expertise only to find that is not the case. I was happy to find Bimmer Performance Center! Jason is very upfront, delivers on timely repairs, is super polite and professional. He was knowledgeable about what my vehicle needed, what the costs would be, and there were no hidden charges that arose and no subpar work done. Jason could have easily charged me for services not needed but he did not! This shop is HONEST, SKILLED in BMWs, TIMELY, PROFESSIONAL, and AFFORDABLE! Don't make the mistake of entrusting your BMW elsewhere - go to Bimmer Performance Center. **I was not paid to provide this review. Just good old EXCELLENT repeat experiences.

I had scheduled for new tires to be installed on my BMW and I had just had the wheel s repainted the day before not thinking that the paint had not cured when I pulled into the bay the manager caught the fact that the wheels were newly painted and that taking the tires off would destroy the paint job since the paint needed about 2 weeks to cure I can assure you most service centers would not have caught this issue. A very good first impression from this BMW service center. Everyone was very polite and professional.

Very few get my “ super awesome service” Great business you can trust.

First time used BPC. We were very pleased with the experience. The service was installation of a non BMW sourced CarPlay MMI adapter. Turned out that BPC is an authorized installation partner of this equipment. That was very reassuring. Our point of contact was Josh. He was very responsive to my online inquiry and phone messages. Even though the installation took minimally a tad longer then originally estimated, Josh was very transparent throughout AND he offered to drive car to our residence due to the later hour. WOW. The installation itself was very clean and inconspicuous. Josh also delivered a detailed orientation about the equipment and responded promptly to our post install questions. BPC throughly sanitized the interior and washed the car beautifully. Overall we were very impressed with BPC and if the need arises will use their services again. BTW, they had a 2 year warranty on labor!

Went here because of a recommendation from a friend. My car was vibrating when shifting and they came back and said they would need to further diagnose it the next week. They said it could be 3 or 4 issues and that they would "fix them one by one to see what fixes it". Should have known from there to see the red flag, but I made an appointment the following week since I would have to leave it. Upon leaving, I found a black plastic piece, but I wasn't sure what it belonged to. In hindsight, I should have went back in before I left. The next day, it turns out it was my seatbelt buckle that came loose. I called and they denied it at first, but then said the service manager rode it and said it was already like that. They offered for me to bring it back so they can "look at it", but what exactly were they going to "look at"? It was broken, should have been fixed. But that, in combination with the bogus "diagnosis", I would rather take care of it myself. I went to another shop for a second opinion on my original issue, and after a transmission fluid change, my car runs fine. Even though Bimmer is in their name, general shops know more about BMWs than they do.

Everyone at Bimmer Performance has been excellent! They are always able to get my BMW's in and out without any issues. They go above and beyond every time. I'm one of the fortunate ones to be able to have such a wonderful place to take my BMW's to besides the dealer. If I had to chose between dealer and Bimmer - Bimmer is my first choice.

No follow up support on a re tune for my 335d

I just moved out here from NJ and was looking for a place to take my BMWs. I dont like going to "any old mechanic" with my cars. I've had too many issues in the past. Either way I stopped by today just for a preliminary oil change. I felt totally comfortable here. I have a project car and it was treated just as any other BMW there. I love that they are a BMW exclusive shop. The techs there seem to love their job. I was like a kid in a candy shop. I am totally confident that I have found a spot that can help me finish up the projects that I have going on. I look forward to being a return customer for as long as I'm out in this area. I was in HEAVEN there!

These guys do fantastic work. If you have an older model BMW like I do and live in the triangle, I wouldn’t take your car anywhere else. A lot of shops will tell you everything on your car needs to be replaced when you’re only concerned about one or two things. These guys will address your specific concerns and since they have more experience than most shops with older model BMWs, they will know exactly what is causing the issues you’re concerned about. I can’t say enough good things about them. Highly recommended.