Bimmer Performance in Durham absolutely blew me away! From the moment I walked in, I knew this wasn't your average repair shop. My service writer was Jackson and both he and Keyana were incredibly attentive and went above and beyond to ensure I received the best possible service. Jackson meticulously explained everything, making sure I understood the work needed and, importantly, what wasn't. His honesty and refusal to upsell unnecessary repairs instantly built a foundation of trust – a rare find these days! This is especially impressive considering I drove nearly 60 miles (one way) to get my car serviced here (new to NC needed a trustworthy shop so was giving Bimmer a shot for my business); I have high standards for my vehicles, and Bimmer Performance in Durham exceeded them all. They didn't just meet my expectations – which were already quite high – they surpassed them. The quality of the work was impeccable, and the entire experience was seamless and professional (Obviously this includes my service technician too!). If you're a serious BMW enthusiast who demands the best, look no further. Bimmer Performance in Raleigh is the place to go. Their commitment to quality, honesty, and customer service is truly exceptional. I'll definitely be returning and recommending them to everyone I know. Five stars isn't enough!

Bimmer Performance in Durham absolutely blew me away! From the moment I walked in, I knew this wasn't your average repair shop. My service writer was Jackson and both he and Keyana were incredibly attentive and went above and beyond to ensure I received the best possible service. Jackson meticulously explained everything, making sure I understood the work needed and, importantly, what wasn't. His honesty and refusal to upsell unnecessary repairs instantly built a foundation of trust – a rare find these days! This is especially impressive considering I drove nearly 60 miles (one way) to get my car serviced here (new to NC needed a trustworthy shop so was giving Bimmer a shot for my business); I have high standards for my vehicles, and Bimmer Performance in Durham exceeded them all. They didn't just meet my expectations – which were already quite high – they surpassed them. The quality of the work was impeccable, and the entire experience was seamless and professional (Obviously this includes my service technician too!). If you're a serious BMW enthusiast who demands the best, look no further. Bimmer Performance in Raleigh is the place to go. Their commitment to quality, honesty, and customer service is truly exceptional. I'll definitely be returning and recommending them to everyone I know. Five stars isn't enough!

Excellent communication throughout the entire service experience. Highly recommend

My experience was absolutely amazing even when I chose not to complete the services. Everyone was extremely polite and professional. I would highly recommend them.

Very professional very informative and Excellent work was very happy with pricing as well I will be returning here if needed

I don’t take my BMW’s any place else.

I own a 2008 550i I purchased in June 2024. I have had to make both expected and unexpected visits for repairs. The previous owner used BPC so I thought it was a good idea to stick with them since they knew the car. I am glad I did! The customer service there has been nothing short of outstanding. Both Jackson and Keyona are an asset to BPC. They are friendly and are able to articulate what repairs can wait and which ones cannot. They have allowed me to vent my feelings and frustration (lol!) while coming up with strategies and solutions that work for me financially……….. Rob

Great service and reasonable rates. Will bring my future services and performance upgrades here compared to other shops in the area to service my 7 series