BPC is my best BMW service experience so far. Independent shops for BMW’s that do a good job are pretty hard to find these days but these guys are excellent. It is still BMW service and these cars need care to keep them running correctly; but BPC knows how to do that and they know the common issues with a variety of cars. I was informed throughout the entire process of service I was having done complete with photos and inspection report. Jackson kept me up to date, answered all my questions, and never made me feel pressured about any recommended service. I am confident that if I were not as informed as I am about these vehicles they would happily explain all their recommendations in an easy to understand way. I never felt that any of the recommendations were to make extra money; they were bringing to my attention things that can become a bigger (and more expensive) issue that they would want someone to tell them if they drove the vehicle. I am an enthusiast of these cars and it took me over a year to find the car I purchased due to rarity and options (it’s 1/50 in the U.S.). I say that to say that I am extremely protective of my vehicle but I trust this shop to do work completely. I have two other rare BMW’s and will soon be moving out of state but would consider the near 4 hour drive to come back here if I needed a major service. Plus they have a 2 year warranty on all parts and labor AND they’re an independent dealer that offers service loaners (often something that isn’t done unless you have a newer car at a dealer). If you want an honest shop where they treat your car like their own, appreciate BMW’s from the rare to the common, and want to keep your BMW running for 200k+ miles this is the place!

Courteous and professional service. They took my car back on time and even finished the oil change early. Highly recommend

I’ve taken all of my X5s here and always appreciated their availability and quality of work. They also give you honest recommendations and feedback on what or how to address something. There have been a couple of times they could have done what I asked to make money for the shop but they gave me better advice that helped me as the customer. That goes a long way and why I continue to use them.

Bimmer has been working on my car for several years now. The service is always great and the service advisors are always helpful. I’m impressed with the quality of service and customer care. I love the digital communication which provides the details of the diagnostic data and the ability to approve/decline recommendations. I highly recommend Bimmer Performance Center for all BMW enthusiast!

Great experience. The staff members were very pleasant and professional. They kept me updated on the status of my vehicle and their findings. I will definitely use them again.

I have brought my 2016 M235i to Bimmer Performance for service for the past 4 years. This time it was for a broken turbo charge pipe. They replaced the plastic pipe with a metal one which is guaranteed for 2 years. They are professional, competent and courteous. I will continue to use them while I own this car.

I had two x5 35d's and decided to buy another one that had issues that nobody could figure out. I have pretty much an intermediate mechanical ability and have close to 10 diesels. Well this X5 had been gone through by two other shops (names withheld) and nobody could figure it out. Well I looked at it and went through it as well and couldn't get the issue resolved. Finally took it to BPC because of their online reviews and recommendations from other BMW forums. They did an initial diagnosis which I disagreed with but when that didn't fix the issue they rolled up their sleeves and put their best tech on it. For those of us who love Diesels there are darn few shops that want to work on them. Well this X5 needed some additional time and they finally figured it out. I told them it was going to be a challenge and it definitely was, HOWEVER THEY RESOLVED THE ISSUE. All I can say is everything you read about them is true. They know their stuff!!! Thanks BPC for getting the X5 back on the road.

Quick, easy, not ridiculously overpriced, in and out the door the day after I called.

Dropped my car off on a Monday to have diagnostics done on it, and they had it done for me the next day. Very professional and kind service.