Went here because of a recommendation from a friend. My car was vibrating when shifting and they came back and said they would need to further diagnose it the next week. They said it could be 3 or 4 issues and that they would "fix them one by one to see what fixes it". Should have known from there to see the red flag, but I made an appointment the following week since I would have to leave it. Upon leaving, I found a black plastic piece, but I wasn't sure what it belonged to. In hindsight, I should have went back in before I left. The next day, it turns out it was my seatbelt buckle that came loose. I called and they denied it at first, but then said the service manager rode it and said it was already like that. They offered for me to bring it back so they can "look at it", but what exactly were they going to "look at"? It was broken, should have been fixed. But that, in combination with the bogus "diagnosis", I would rather take care of it myself. I went to another shop for a second opinion on my original issue, and after a transmission fluid change, my car runs fine. Even though Bimmer is in their name, general shops know more about BMWs than they do.

Everyone at Bimmer Performance has been excellent! They are always able to get my BMW's in and out without any issues. They go above and beyond every time. I'm one of the fortunate ones to be able to have such a wonderful place to take my BMW's to besides the dealer. If I had to chose between dealer and Bimmer - Bimmer is my first choice.

No follow up support on a re tune for my 335d

I just moved out here from NJ and was looking for a place to take my BMWs. I dont like going to "any old mechanic" with my cars. I've had too many issues in the past. Either way I stopped by today just for a preliminary oil change. I felt totally comfortable here. I have a project car and it was treated just as any other BMW there. I love that they are a BMW exclusive shop. The techs there seem to love their job. I was like a kid in a candy shop. I am totally confident that I have found a spot that can help me finish up the projects that I have going on. I look forward to being a return customer for as long as I'm out in this area. I was in HEAVEN there!

These guys do fantastic work. If you have an older model BMW like I do and live in the triangle, I wouldn’t take your car anywhere else. A lot of shops will tell you everything on your car needs to be replaced when you’re only concerned about one or two things. These guys will address your specific concerns and since they have more experience than most shops with older model BMWs, they will know exactly what is causing the issues you’re concerned about. I can’t say enough good things about them. Highly recommended.

I met Jason after a bad experience with another shop. Jason was very truthful in what was really going on with my car. He worked with me on pricing and assured me that I'd drive my car with new confidence. I did just that. It's nice to know that there are really people who can put you first over making a buck off you. Thanks Bimmer's for having Jason Garza as a part of your team. He sold me on being a new member of your repair family. The WEEKEND DRIVER :)

First class service as usual the only place to take your BMW for repairs.

***Don't trust them for a thorough pre-purchase inspection*** I was looking to purchase a 15 x5 35d in Raleigh, NC and I was currently in CT. I wanted to have a pre purchase inspection done before I flew down to pick it up, so I called them and they said they could absolutely go over the car and make sure everything was good to go before I flew down. I get a call from them after they completed the inspection and everything was good, but they aren't a body shop so they didn't look over any of the paint or cosmetics, only the mechanical parts. And i said why wasn't I told this when I originally called to setup the inspection? He said whoever i talked to must have forgot to mention that. Needless to say I wasn't happy about that since I just paid them a decent amount of money compared to the other 5 pre purchase inspections I've previously had done on other cars that included great detail on every aspect of the car. I made the decision I would fly down and buy the car anyways. Well the day I got there it was thunder storming and they were about to close so I wasn't really able to thoroughly inspect the paint. I finally got the car home and the next day and I go out to look at it thoroughly, and there's several deep scratches and bubbling clear coat on the hood along with alot of rock chips. If i had this information before i bought the car, I could have either negotiated for them to fix it or to at least lower the price more to compensate for the paint correction it needs. The whole point of a pre inspection is to thoroughly go over the entire car so you can negotiate accordingly for its condition. And for them to not tell me they weren't going to inspect the cosmetics until after the fact was a huge slap in the face. 2 stars only because they gave me an accurate mechanical description.